Frequently Asked Questions
Stuff People Want to Know
Do you only work with Estate & Lettings Agents?
No. Although a large portion of our clients are Estate Agents we also work closely with developers, construction companies, hotels, restaurants, and private landlords and sellers. If you are in need of fantastic marketing media just email us here with your requirements.
What is the booking process?
Estate Agents - Once you have signed up a new listing, just visit the agent booking portal and fill in the information which will be sent straight to your photographer. They will then contact the client, book the appointment and email them a home staging guide to get the property ready for the amazing photographs. You will receive an email confirmation confirming the date and time that the appointment will take place.
Hotels - Visit our contact page or give us a quick call, we will then book the photography directly with you on a day that suits you.
How long before my products are delivered to me?
Your photographs and floor plan will be ready for you by 8am the following morning of the appointment. The video turnaround depending on the bespoke requests will take up to 7 days to be sent.
Who will be my Property Professional
You will be assigned your own professional who will work alongside you and your team closely.
How do we receive the products?
At present your photographs, video, and floor plans will be sent directly to your email address via WeTransfer for you to download however in the coming months you will be given a login to your own portal on the site where you will be able to access all of your assets from current and all previous properties.